Before you order
Is delivery free?
Yes. Delivery is free on every order to the UK and Ireland.
Are there any extra costs?
No hidden costs. Prices include tax, delivery is free with no minimum spend, and we cover any customs or import duties, so there’s nothing extra to pay on delivery.
How long will my lamp take to arrive?
Orders usually arrive within 7 to 14 business days, and every order is tracked.
What if it doesn’t suit my room?
You have 30 days from delivery to request a return, as long as it’s unused and in its original packaging. Return shipping is on you, unless your lamp arrives damaged, faulty or wrong.
What if it arrives damaged?
Email support@olympd.shop with your order number and clear photos or a short video. We cover the return shipping and sort out a refund or an exchange.
Can I spread the cost?
Yes. Klarna and Shop Pay instalments are available at checkout on eligible orders. 18+, T&Cs apply.
Do you supply restaurants and hotels?
Yes. Email support@olympd.shop with your venue and quantity and we’ll help with your order.